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Flight cancelled or delayed due to bad weather | What to do?

bad weather | LowTickets

Contents

In the event that your flight is delayed or cancelled because of bad weather, then you should follow these steps to have a hustle free experience:

  • Seek official confirmation: Ask your air company to issue an official confirmation on the delay or cancellation and its cause. Later in case you might have to file any claims or justify expenses this documentation can be helpful.
  • Check operational status: Confirm whether other flights operating in your airport are on schedule, could be useful in determining whether the weather situation is actually widespread.
  • Request rebooking: When flight is seriously delayed, ask to be put on the first available flight or alternative routes; find out whether the airline can re-book you to travel in other airlines without paying extra
  • Request accommodation: In case you are stuck at airport due to weather then you should request accommodation and transfers in a hotel
  • Check travel insurance: Go over your policy to see whether it covers trip interruption or delay.
  • Access refreshments: Take advantage of the free meals and drinks that are normally provided when your wait is longer than a specific time.

Just stay polite and firm with the customer service personnel and be more concerned about your safety by obeying every rule of the airline and the airport personnel.

Key Points About “Flights Cancelled and/or Delayed Due to Weather”

Every airline is entitled to provide compensation and other rights in case of flight delays and reasons for cancellations. However, there are specific rules and regulations that are supposed to be followed by the customers.

  • Bad weather is termed as extraordinary circumstance and the airlines are in most cases not obliged to pay.
  • The definitive decision to delay or cancel is, most often on the airline/ air traffic control level, with a view to operating and safety.
  • In the event that some disruption was caused by a factor that was within the control of the airline, then you may have a claim under EU law.
  • Affected passengers are usually guaranteed of either a seat on subsequent flight or a complete refund.
  • Provided another airline is able to fly with the same circumstances as well, you will then have a good case to demand compensation in the event that it can be proven your airline did not exercise appropriate reserves.

Am I Entitled to Compensation If a Storm Delays My Flight

In the event that your flight delays due to weather conditions such as storms or other extreme weather conditions, in general you have no right to compensation because such things create extraordinary circumstances outside the control of the airline. The airlines do not need to compensate the people due to the delay or cancellation caused by the force majeure such as storms, fog, or other natural calamities, as airlines cannot affect or avert these.

Nevertheless, there are privileges that you have:

  • In case the delay is substantial (usually in case of waiting of more than two hours) the company must offer meals and refreshments.
  • In longer delays, then the airlines will be compelled to offer hotel facilities (including transportation), a substitute flight or a complete refund depending on the delay and the related reasons behind it.
  • In case the airline can make no other booking after the cancellation, and you are covered by the travel insurance, you might be entitled to any kind of compensation or refund under the same through the benefits known as trip cancellation.

If the delay was the fault of the airline (such as technical faults or crew problems), then compensation is made in money terms (but not in the case of weather-related delays). It is always worth checking with your airline over their individual requirements and the extent of your travel insurance.

Steps to Take When Weather Affects Your Flight

When weather conditions influence the course of your flight, it is always possible to make some necessary actions to reduce troubles and become safe. It is worth making the following steps:

  • If your flight is cancelled due to weather, then you should obtain written document by the airline with the reason.
  • Request regular announcements by the airline or the airport.
  • Enquire regarding free rebooking; get a refund in full in the event that you decide not to travel.
  • In case of an overnight accommodation, ask of a hotel accommodation and transport.
  • Take instructions of staff, do not risk in unnecessary ways and during rough weather.
  • Find out whether there are other flights available that travel to your destination (this can make a difference in claims).
  • Keep the meal, transport, and accommodation receipts in order to get the reimbursement in the future.

Is Compensation Possible When Weather Affects My Flight?

There is usually no flight cancellation compensation on flight disruption mainly due to harsh weather since that is considered an extraordinary circumstance that cannot be controlled by the airline. Nevertheless, when the actions of the airline contributed to the delay (poor de-icing, lack of availability of the crew members, etc), you can get a reason to file a claim according to EU Regulation.

Several Conditions Make You Eligible :

  • The inconvenience should be directly caused by the airline mismanagement.
  • You should have made an on-time check-in and had a valid ticket.
  • The delay at the destination has to be more than three hours.

Make sure you always consult with the airline customer service or utilize such tools, as compensation calculators, to determine your eligibility according to your situation.

Situations Where Weather Cancels Out Your Right to Compensation

When weather conditions reach the threshold of an extraordinary circumstance, defined by law as those events beyond the a airline s control, which actually put safety at risk or conduct impossible, then the right to compensation may be extinguished due to the extraordinary circumstance of weather. These situations may include extreme, unpredictable weather conditions such as great amounts of snow, hurricanes, heavy fog, very high winds, or ash cloud in a volcano. Under these circumstances, the airlines would be spared the compensation payments under regulations since they cannot be expected to foresee or avoid such hiccups.

In addition, in case air traffic control enforces restrictions or closes the runways because of dangerous weather, it is also an extraordinary circumstance and, once again, they are not owed compensation. This will even be when the airline did the right thing to plan the seasonal weather but the safety ministry overthrew it. The airlines, however, are supposed to either refund or re-route in case of cancelled flights, but you do not have a right to both.

Notably not every bad weather is considered extraordinary. In case the weather conditions of the area and the time could be predicted, such as, snow during winters in a ski resort, airlines ought to be prepared to have the right precaution. In case of carelessness on their part such as being unprepared like having de-icing equipment when in a snowy site, compensation may occur.

How Much Compensation Can I Claim for Flight Disruptions

The compensation that you are entitled to, in case of flight cancellation and delays depends mainly on the starting point to your destination, the home base of the airline that you are travelling on and the cause of disruption. In EU and UK you have the right to claim compensation in certain conditions in case of delay of more than three hours, cancellation, and refused boarding on the airplane due to reasons within airlines control.

In EU and UK flights, the amount of compensation is arranged on the basis of flight distance:

  • Up to €250 (about £220) for flights under 1,500 km.
  • Up to €400 (about £350) for flights between 1,500 km and 3,500 km.
  • Up to €600 (about £520) for flights over 3,500 km

To qualify, the delay or cancellation must not because of exceptional conditions, e.g. poor weather but rather that it was because of the airlines fault e.g. technical difficulties or workforce shortages. Right to compensation will be granted in the case of cancellations provided that you have not been informed more than 14 days before your departure and when the rebooked flight will make you arrive more than two hours later.

Flight Delay & Cancellation Compensation: Know What You're Entitled To

Scenario Compensation Right to Care Rebooking/Refund Example
Weather Delay No Yes Yes Storm delays all flights
Technical Fault Yes Yes Yes Mechanical failure
Airline Strike Yes Yes Yes Cabin crew strike
ATC Strike No Yes Yes Air traffic controllers strike

Using Weather to Deny Claims: Airline Tactic or Truth?

The airlines often take advantage to avoid compensating fliers by citing bad weather since legislations such as EU261 define bad weather as an exceptional circumstance that is expected to be beyond the control of the airline, which exempts the air company to provide any flight delay compensation. Nevertheless, such a tactic is occasionally misused. Even where other airlines are functioning normally at the same airport, airlines can invoke bad weather, or where the delay indeed will be due to internal reasons like inadequate planning or shortage of de-icing fluid- again something that the airline can be blamed where the shortage should have been foreseen.

Travelers can hardly come and refute the weather policies that the airline has made because even determining a certain weather situation or doing comparison with those flights that have been affected would be tricky without professional help. However, past practice indicates that where the weather is normal to the area or time of the year, and should have been anticipated, then there may be compensation even when only one airline is involved. The regulations and the legal decisions place greater demands on airlines to show clearly that the disruption was truly beyond their control and that they exhausted all possible options of rebooking.

Travelers can hardly come and refute the weather policies that the airline has made because even determining a certain weather situation or doing comparison with those flights that have been affected would be tricky without professional help. However, past practice indicates that where the weather is normal to the area or time of the year, and should have been anticipated, then there may be compensation even when only one airline is involved. The regulations and the legal decisions place greater demands on airlines to show clearly that the disruption was truly beyond their control and that they exhausted all possible options of rebooking.

In short, although weather can be a legitimate excuse to deny boarding, the passengers are advised to be suspicious when considering such arguments on other occasions and may sue the airline in cases where such weather may have been cited as an excuse to avoid unnecessary operational shortfalls.

Which Benefits Should I Get at the Airport?

Delay/Cancellation Duration Meals/Drinks Accommodation Transfers Rebooking/Refund Communication (calls/emails)
2+ hours (short-haul) Yes No No Possibly Yes
3+ hours (medium/long-haul) Yes Maybe Maybe Possibly Yes
Overnight stay Yes Yes Yes Yes Yes
Weather-related Yes Yes(if overnight) Yes Yes Yes

Checklist: When Bad Weather Means No Airline Compensation

  • The reason of the delay/cancellation was the mere bad weather announced in the airport.
  • The rest of the flights at the same period were also cancelled or majorly delayed.
  • It took you less than 3 hours to finally show up.
  • Your check in or ticket was invalid or delayed.
  • Airline has given clear and reasonable evidence that there were extraordinary situations which applied and it had done everything reasonable.

Conclusion

To sum up, an experience of flight cancellation or a delay caused by bad weather may be upsetting, yet being aware of your rights and how to act may reduce the challenges. Always get the written assurance from the airline concerning cause of the disruption, be attuned to the operating statuses, and never back-down when asked to enquire about the rebooking and accommodation facilities. The compensation in cases of weather-related delays does not normally exist but in cases where basic needs like food and lodging is necessary, the airlines are supposed to take care of such requirements. The concept of extraordinary circumstances vs situations that the airline has control over can help enable you to exercise your rights. All in all, relaxed attitude and knowledge will make your trip more pleasant, even during the changeability of weather situations.

Frequently Asked Questions ?

Do you get compensation for flight delays due to weather?

In most instances you will not be given any compensation for flight when delays are brought about by weather as it is an extraordinary event which is not held in the control of the airline. Nevertheless, when the delay is substantial, then the airlines are compelled to offer assistance such as food and lodging and one should be aware of their rights.

How airlines prepare for foggy conditions ?

The airlines anticipate this by closely observing fog forecasts, excellent implementation of technology on the landing process, and by training pilots on low-visibility flights. Furthermore, flight timetables can be changed by the airlines to reduce inconveniences or airlines can take some steps to ensure safe landings and take offs during fogs.

how bad does weather have to be to cancel flights?​

Depending on the severity (such as heavy rain, thunderstorms, snow, or extreme winds), weather may result in cancellation of flights. In most cases, low visibility or hazardous weather conditions will require the airline to cancel flights as a precaution to safety of the passengers. The criteria is commonly dictated by safety evaluation of air traffic control and airlines.

How To File A Compensation Claim For Weather-Related Flight Delays?

To claim your compensation over the weather cause of flight delay, prepare supporting documents such as the ticket, the receipt, and confirmation of delay by the airline. Submit this information to the customer service of the airline you are flying with and lodge a claim with them. Remember that compensation is not assured since it can be caused by exceptional conditions.

Is Severe Weather considered as an Extraordinary Circumstances?

Yes, extreme weather is considered to be extraordinary circumstances which implies that airlines are usually not obligated to reimburse passengers in the event of a delay or cancellation caused by extreme weather. Such factors as storms, hurricanes and heavy snow falls are beyond the airlines control and the airlines do not have to compensate under such circumstances

What weather conditions will cancel a flight?

The conditions under which the flights are canceled include excess snow, thunderstorms, and fog, and high velocity winds among others that disrupt safety. The airlines put their stress on safety of the passengers and under any conditions, when the viability of the aircraft operations is out of question, they will delay or cancel the flight depending upon the safety regulation at that time

How do I know if the weather will affect my flight?

By visiting the airline web site, looking at the flight status alerts and weather reports in the local television, you can determine whether weather can affect your flight or not. The majority of the airlines provide actual information on delays and cancellations and it is advised that you follow such information so that you can plan and avoid surprises.

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