In the event that your flight is delayed or cancelled
because of bad weather, then you should follow these steps to have
a hustle free experience:
- Seek official confirmation: Ask your air
company to issue an official confirmation on the delay or
cancellation and its cause. Later in case you might have to file
any claims or justify expenses this documentation can be helpful.
- Check operational status: Confirm
whether other flights operating in your airport are on schedule,
could be useful in determining whether the weather situation is
actually widespread.
- Request rebooking: When flight is
seriously delayed, ask to be put on the first available flight or
alternative routes; find out whether the airline can re-book you
to travel in other airlines without paying extra
- Request accommodation: In case you are
stuck at airport due to weather then you should request
accommodation and transfers in a hotel
- Check travel insurance: Go over your
policy to see whether it covers trip interruption or delay.
- Access refreshments: Take advantage of
the free meals and drinks that are normally provided when your
wait is longer than a specific time.
Just stay polite and firm with the customer service
personnel and be more concerned about your safety by obeying every
rule of the airline and the airport personnel.
Key Points About “Flights Cancelled and/or Delayed Due to Weather”
Every airline is entitled to provide compensation and other
rights in case of flight delays and reasons for cancellations.
However, there are specific rules and regulations that are
supposed to be followed by the customers.
- Bad weather is termed as extraordinary circumstance and
the airlines are in most cases not obliged to pay.
- The definitive decision to delay or cancel is, most often
on the airline/ air traffic control level, with a view to
operating and safety.
- In the event that some disruption was caused by a factor
that was within the control of the airline, then you may have a
claim under EU law.
- Affected passengers are usually guaranteed of either a
seat on subsequent flight or a complete refund.
- Provided another airline is able to fly with the same
circumstances as well, you will then have a good case to demand
compensation in the event that it can be proven your airline did
not exercise appropriate reserves.
Am I
Entitled to Compensation If a Storm Delays My Flight
In the event that your flight
delays due to weather conditions such as storms or other extreme
weather conditions, in general you have no right to compensation
because such things create extraordinary circumstances outside the
control of the airline. The airlines do not need to compensate the
people due to the delay or cancellation caused by the force
majeure such as storms, fog, or other natural calamities, as
airlines cannot affect or avert these.
Nevertheless, there are privileges that you have:
- In case the delay is substantial (usually in case of
waiting of more than two hours) the company must offer meals and
refreshments.
- In longer delays, then the airlines will be compelled to
offer hotel facilities (including transportation), a substitute
flight or a complete refund depending on the delay and the
related reasons behind it.
- In case the airline can make no other booking after the
cancellation, and you are covered by the travel insurance, you
might be entitled to any kind of compensation or refund under the
same through the benefits known as trip cancellation.
If the delay was the fault of the airline (such as technical
faults or crew problems), then compensation is made in money terms
(but not in the case of weather-related delays). It is always
worth checking with your airline over their individual
requirements and the extent of your travel insurance.
Steps
to Take When Weather Affects Your Flight
When weather conditions influence the course of your flight,
it is always possible to make some necessary actions to reduce
troubles and become safe. It is worth making the following steps:
- If your flight is cancelled due to weather, then you
should obtain written document by the airline with the reason.
- Request regular announcements by the airline or the
airport.
- Enquire regarding free rebooking; get a refund in full in
the event that you decide not to travel.
- In case of an overnight accommodation, ask of a hotel
accommodation and transport.
- Take instructions of staff, do not risk in unnecessary
ways and during rough weather.
- Find out whether there are other flights available that
travel to your destination (this can make a difference in
claims).
- Keep the meal, transport, and accommodation receipts in
order to get the reimbursement in the future.
Is
Compensation Possible When Weather Affects My Flight?
There is usually no flight
cancellation compensation on flight disruption mainly due to
harsh weather since that is considered an extraordinary
circumstance that cannot be controlled by the airline.
Nevertheless, when the actions of the airline contributed to the
delay (poor de-icing, lack of availability of the crew members,
etc), you can get a reason to file a claim according to EU
Regulation.
Several Conditions Make You Eligible :
- The inconvenience should be directly caused by the
airline mismanagement.
- You should have made an on-time check-in and had a valid
ticket.
- The delay at the destination has to be more than three
hours.
Make sure you always consult with the airline customer
service or utilize such tools, as compensation calculators, to
determine your eligibility according to your situation.
Situations
Where Weather Cancels Out Your Right to Compensation
When weather conditions reach the threshold of an
extraordinary circumstance, defined by law as those events beyond
the a airline s control, which actually put safety at risk or
conduct impossible, then the right to compensation may be
extinguished due to the extraordinary circumstance of weather.
These situations may include extreme, unpredictable weather
conditions such as great amounts of snow, hurricanes, heavy fog,
very high winds, or ash cloud in a volcano. Under these
circumstances, the airlines would be spared the compensation
payments under regulations since they cannot be expected to
foresee or avoid such hiccups.
In addition, in case air traffic control enforces
restrictions or closes the runways because of dangerous weather,
it is also an extraordinary circumstance and, once again, they are
not owed compensation. This will even be when the airline did the
right thing to plan the seasonal weather but the safety ministry
overthrew it. The airlines, however, are supposed to either refund
or re-route in case of cancelled flights, but you do not have a
right to both.
Notably not every bad weather is considered extraordinary.
In case the weather conditions of the area and the time could be
predicted, such as, snow during winters in a ski resort, airlines
ought to be prepared to have the right precaution. In case of
carelessness on their part such as being unprepared like having
de-icing equipment when in a snowy site, compensation may occur.
How
Much Compensation Can I Claim for Flight Disruptions
The compensation that you are entitled to, in case of flight
cancellation and delays depends mainly on the starting point to
your destination, the home base of the airline that you are
travelling on and the cause of disruption. In EU and UK you have
the right to claim compensation in certain conditions in case of
delay of more than three hours, cancellation, and refused boarding
on the airplane due to reasons within airlines control.
In EU and UK flights, the amount of compensation is arranged
on the basis of flight distance:
- Up to €250 (about £220) for flights under 1,500 km.
- Up to €400 (about £350) for flights between 1,500 km and
3,500 km.
- Up to €600 (about £520) for flights over 3,500 km
To qualify, the delay or cancellation must not because of
exceptional conditions, e.g. poor weather but rather that it was
because of the airlines fault e.g. technical difficulties or
workforce shortages. Right to compensation will be granted in the
case of cancellations provided that you have not been informed
more than 14 days before your departure and when the rebooked
flight will make you arrive more than two hours later.
Flight
Delay & Cancellation Compensation: Know What You're Entitled To
| Scenario |
Compensation |
Right to Care |
Rebooking/Refund |
Example |
| Weather Delay |
No |
Yes |
Yes |
Storm delays all flights |
| Technical Fault |
Yes |
Yes |
Yes |
Mechanical failure |
| Airline Strike |
Yes |
Yes |
Yes |
Cabin crew strike |
| ATC Strike |
No |
Yes |
Yes |
Air traffic controllers strike |
Using
Weather to Deny Claims: Airline Tactic or Truth?
The airlines often take advantage to avoid compensating
fliers by citing bad weather since legislations such as EU261
define bad weather as an exceptional circumstance that is expected
to be beyond the control of the airline, which exempts the air
company to provide any flight delay compensation. Nevertheless,
such a tactic is occasionally misused. Even where other airlines
are functioning normally at the same airport, airlines can invoke
bad weather, or where the delay indeed will be due to internal
reasons like inadequate planning or shortage of de-icing fluid-
again something that the airline can be blamed where the shortage
should have been foreseen.
Travelers can hardly come and refute the weather policies
that the airline has made because even determining a certain
weather situation or doing comparison with those flights that have
been affected would be tricky without professional help. However,
past practice indicates that where the weather is normal to the
area or time of the year, and should have been anticipated, then
there may be compensation even when only one airline is involved.
The regulations and the legal decisions place greater demands on
airlines to show clearly that the disruption was truly beyond
their control and that they exhausted all possible options of
rebooking.
Travelers can hardly come and refute the weather policies
that the airline has made because even determining a certain
weather situation or doing comparison with those flights that have
been affected would be tricky without professional help. However,
past practice indicates that where the weather is normal to the
area or time of the year, and should have been anticipated, then
there may be compensation even when only one airline is involved.
The regulations and the legal decisions place greater demands on
airlines to show clearly that the disruption was truly beyond
their control and that they exhausted all possible options of
rebooking.
In short, although weather can be a legitimate excuse to
deny boarding, the passengers are advised to be suspicious when
considering such arguments on other occasions and may sue the
airline in cases where such weather may have been cited as an
excuse to avoid unnecessary operational shortfalls.
Which Benefits Should I Get at the Airport?
| Delay/Cancellation Duration |
Meals/Drinks |
Accommodation |
Transfers |
Rebooking/Refund |
Communication (calls/emails) |
| 2+ hours (short-haul) |
Yes |
No |
No |
Possibly |
Yes |
| 3+ hours (medium/long-haul) |
Yes |
Maybe |
Maybe |
Possibly |
Yes |
| Overnight stay |
Yes |
Yes |
Yes |
Yes |
Yes |
| Weather-related |
Yes |
Yes(if overnight) |
Yes |
Yes |
Yes |
Checklist:
When Bad Weather Means No Airline Compensation
- The reason of the delay/cancellation was the mere bad
weather announced in the airport.
- The rest of the flights at the same period were also
cancelled or majorly delayed.
- It took you less than 3 hours to finally show up.
- Your check in or ticket was invalid or delayed.
- Airline has given clear and reasonable evidence that
there were extraordinary situations which applied and it had done
everything reasonable.
Conclusion
To sum up, an experience of flight cancellation or a delay caused
by bad weather may be upsetting, yet being aware of your
rights and how to act may reduce the challenges. Always get the
written assurance from the airline concerning cause of the
disruption, be attuned to the operating statuses, and never
back-down when asked to enquire about the rebooking and
accommodation facilities. The compensation in cases of
weather-related delays does not normally exist but in cases where
basic needs like food and lodging is necessary, the airlines are
supposed to take care of such requirements. The concept of
extraordinary circumstances vs situations that the airline has
control over can help enable you to exercise your rights. All in
all, relaxed attitude and knowledge will make your trip more
pleasant, even during the changeability of weather situations.